Returning Gemtek
If the product is returned within five (5) days of receipt in its original, unopened package and the online account has not been activated, the purchase price paid, less shipping and handling, and first month’s service will be refunded. The early termination fee will be waived.

If the product is returned within the fifteen (15) day return policy period, Gemini Technologies will issue a credit or a refund of the purchase price paid, less shipping and handling. In addition, Gemini Technologies will cancel your annual service contract and waive the early termination fees. You will be responsible for all applicable fees, prorated access charges or other charges that accrued to your account through the termination date and the equipment return date.

If you choose to terminate your service contract before the term of the contract expires but after fifteen (15) days, the purchase price paid, shipping and handling, and monthly service charges incurred will NOT be refunded and you will be assessed an early termination fee equal to the lesser of either the minimum monthly service payments for the remainder of the contract period or $175.00 USD.

Please return the product to:
Ship Right Solutions
165 Pleasant Avenue
South Portland, ME 04106